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About the Help Desk category
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3
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284
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April 22, 2022
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Virtual theater isn't playing any videos from any season for me after several days
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16
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399
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September 27, 2023
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Cannot load any of the classic episodes
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5
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205
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August 20, 2023
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Can't Download Episodes as of May 4 2023
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35
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1220
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June 26, 2023
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SOLVED: Question about access to March 3 event for 12 mo. passholder
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9
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469
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March 18, 2023
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SOLVED: End Titles Error for the Two New Shorts
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11
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269
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January 24, 2023
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Volume on Season 13
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16
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246
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December 27, 2022
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CLOSED: Havent recieved my Perks Merch, including hoodie?!?
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17
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493
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March 18, 2023
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CLOSED: Giant Spider Invasion video quality issue
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9
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448
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March 18, 2023
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MOVED: The event replay of The Million Eyes of Sumuru has no thumbnail
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2
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218
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December 17, 2022
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SOLVED: No replay of last night's livestream? (The Christmas that Almost Wasn't)
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4
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169
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March 18, 2023
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MOVED: All of my purchases have disappeared!
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2
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259
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December 9, 2022
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SOLVED: Season 13 Gift Pass: 3-D Glasses Question
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9
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286
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March 18, 2023
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CLOSED: Unable to join live chat
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13
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234
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March 18, 2023
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CLOSED: Live Chat
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1
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136
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March 18, 2023
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SOLVED: Gauntlet rentals
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8
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249
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March 18, 2023
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SOLVED: Tracking Numbers/Add-On Rewards Question
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10
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314
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March 18, 2023
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SOLVED: Bloodlust Closed Captions Missing
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7
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233
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November 11, 2022
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CLOSED: Mistake in the credits
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12
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301
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March 18, 2023
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SOLVED: Edit Error On Danger Death Ray
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4
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208
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September 5, 2022
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Dumb question - name in credits
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17
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463
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August 26, 2022
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SOLVED: App stuck in download queue—Fire TV
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19
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2509
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March 18, 2023
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SOLVED: Why are the shorts (sort of) blocked?
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5
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302
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March 18, 2023
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Backer Preview Livestreams gone?
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15
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439
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July 25, 2022
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SOLVED: billing/monthly?
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10
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344
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March 18, 2023
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CLOSED: Chat appears then disappears on live streams.
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6
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207
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March 18, 2023
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Captions Style Guide?
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10
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237
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July 17, 2022
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Feedback on the audio for Sleep For Health Short
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24
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470
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July 13, 2022
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SOLVED: Gamera vs. Gurion event replay
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8
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245
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March 18, 2023
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SOLVED: Kickstarter backer expires June 30? No Live event?
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3
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216
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March 18, 2023
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