I have not been able to get all my backer rewards with the codes i was given

I can’t get all my backer codes to work

Hi Stephen! Welcome!

If you’re having problems with Kickstarter rewards, send an email to kickstarter@mst3k.com, the folks there will have all your details and access to everything needed to get things sorted.

4 Likes

They helped me with my issue. They were very kind and helpful

3 Likes

What sort of problems are you having? Are you getting error messages? (if so screenshots would be helpful). Where/how are you trying to redeem your codes? You do need to sign up for VHX account (make sure you use the same email as you used for the KS).

You might also want to check this link in the Help section at the regular gizmoplex site:

1 Like

I never got my Rifftrax rewards. It just kept redirecting me to the page to sign up for a monthly Rifftrax subscription

5 Likes

This page might help: https://www.rifftrax.com/makemoremst3k

5 Likes

If the page @tommy_gun_servo linked doesn’t help, Erik from RiffTrax posted this a few months ago here in the forum, where you can contact him at help@rifftrax.com.

5 Likes