The coin is part of your actual pledge level, not something you added on? That is probably an @ivan question, but I’m not sure it warrants an email. You can try to email address:
Kickstarter@mst3k.com
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As I understand it…
If you pledged at level $250 or above you will get the coin for that pledge level.
If you add the four coin set, you will be getting 5 coins (4 coin set plus display case, PLUS your backer level reward).
If you pledged at the $350, $400 or $500 level, you can add lower level coins at a slight discount, but (AFAIK) not higher level coins. If you get all four this way, you also get the display case.
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That was more or less my interpretation as well.
Which made me kind of pause at the quirk of “We included this for those whom it would bother to have an incomplete set. But uh, we’re gonna make sure the set is still not quite right.”
Not that it stopped me, of course.
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If you have 5 coins, the you get to have 4 safely at home in their display case and 1 in your pocket. 
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