SOLVED: I can watch in the Virtual Theater, but not in the Gizmoplex?

Kickstarter backer here. On the browser (Chrome).

In the Gizmoplex I can see my “purchased” content:

When I go to play a video, I get a link like this:

And I get this message:
Sorry, you are not authorized to watch this video.

However, if I go to the Virtual Theater here:

After a painful amount of sorting, I can watch my content.

On the Apple TV app (as of yesterday at least) I could access this content as well.

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Are you trying to access via the ‘Library’ or via ‘Explore’?

You have to go through the Library.

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I followed your link to Santo, and it 100% should play from that page if you have access. I can play it from there. What level did you back at?

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Via my library. That 2nd link should just work, but it doesn’t. No issues on my phone or on apple tv.

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$150 level

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Also, just tested on Safari and it was fine. On Chrome, after disabling extensions, it was Adguard causing the problem, and now I feel stupid.

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Not stupid at all - that’s some first class problem solving!

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Echoing @KHalleron - THIS is how problems get solved. Now, back to debugging someone else’s code. T_T

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Lol thanks!

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Thanks, I should know to try this before posting. What through me off was it did work a week ago, then stopped, so I immediately discounted extensions.

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