I get that from time to time on Shout Factory blu-ray discs in general on my PS4. I have a PS5 now and haven’t tried one yet, but it might be one of those “depends on the device” things.
It’s odd how different people have such different experiences with same (or similar) products… I’ve never experienced any issues with my ps4 playing dvd or blu ray discs.
Probably because of all the models Sony made. There’s the original, the slim, the pro and probably half a dozen more. I’ve had more luck with Xbox consoles and dedicated players.
great experience with the support folks, they’re gonna send a replacement disc. we’ll give that a shot and if it still doesn’t work, time to go looking for a new player!
I’ve experienced some weirdness myself with the Blu Ray set and my Panasonic UB-820 4K player.
I put in disc 1 and it started to load but got to the point where the time showed on the player’s display but no further (just before the FBI screen). Pressing Stop at that point will eventually cause it to exit to the stop screen after about 20 seconds (this should be pretty much instant). There’s an old trick with Panasonics that lets you bypass some region-locking on discs where if you stop a disc and press the Top Menu button it jumps ahead to the menu (ironically this doesn’t work with Shout! discs). I tried that and it did start to play the FBI screen. I went through all the discs to test and found 5 and 7 also did this. I put disc 1 back in and it actually loaded fine this time. As a test I also tried it on my PS5 and it loaded OK but when I put it back into the Panasonic it didn’t load again. I stopped it once more and just pressed Play this time and it worked.
In short it’s not a problem, just a minor inconvenience for me but this may be related to the issue above. Might be worth feeding it back to Shout! though so they can investigate if there’s something off about the way these are authored.